Privacy Policy

We take the security of customer information seriously.
Your privacy matters to us, and we are committed to using and protecting your data responsibly — so you can shop with confidence.

1. Purpose

RUE de RUE uses customer information internally only and never sells or shares it for commercial purposes.
Your information is used to:

• Process and deliver orders

• Provide customer service

• Send promotional updates (optional and can be unsubscribed anytime)

Information may be shared only with delivery partners to ensure accurate shipping.

2. Scope of Information

We only use customers’ personal information within the RUE de RUE Business Households, the entity managing ruederue.com.
We do not share customer data with any third parties.

When creating an account on ruederue.com, we may collect:

• Full name

• Phone number

• Address

• Email address

3. Data Retention Period

Your data is stored only for as long as required by law or for the purpose it was collected.
You may request deletion of your data at any time.

Contact us:
Hotline: (insert number)
Email: ruederue22@gmail.com

4. Data Access and Disclosure

Your personal information may be disclosed to authorized parties only in these cases:

• To provide requested products or services

• To comply with legal requirements or government requests

Outside these cases, your information is never shared without your consent.
We are fully committed to protecting your privacy and will not sell or misuse data.

5. Accessing and Updating Your Information

You can review, update, or delete your personal information by contacting ruederue.com.
If you believe your data has been compromised, please email ruederue22@gmail.com.

RUE de RUE will:

• Verify and respond to your request

• Provide explanations and recovery guidance

• Complete processing within 10 business days

6. Complaint Resolution

Disputes between RUE de RUE and customers are handled through negotiation first.
If no agreement is reached, the matter may be escalated to a competent court.

Please provide supporting evidence and contact us for resolution.
If the issue falls beyond our authority, we will cooperate with relevant authorities to assist you.

We commit to:

• Protecting all customer information

• Using data only with consent (except where required by law)

• Not sharing or misusing data for any unauthorized purpose

In the event of a data breach, we will promptly notify affected customers and the authorities.

Customers are responsible for providing accurate information when registering or ordering.
RUE de RUE will not be liable for issues arising from incorrect or false information.