{"id":18466,"date":"2025-10-16T13:03:02","date_gmt":"2025-10-16T13:03:02","guid":{"rendered":"https:\/\/ruederue.com\/?page_id=18466"},"modified":"2025-10-16T13:49:31","modified_gmt":"2025-10-16T13:49:31","slug":"exchange-policy","status":"publish","type":"page","link":"https:\/\/ruederue.com\/vi\/exchange-policy\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i h\u00e0ng"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"18466\" class=\"elementor elementor-18466\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83eb15c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"83eb15c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9737c89 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"9737c89\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7c8585 elementor-widget elementor-widget-text-editor\" data-id=\"e7c8585\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-start=\"267\" data-end=\"291\"><strong data-start=\"272\" data-end=\"291\">Ch\u00ednh s\u00e1ch \u0111\u1ed5i h\u00e0ng<\/strong><\/h4><p data-start=\"293\" data-end=\"441\">Ch\u1ec9 h\u1ed7 tr\u1ee3 <strong data-start=\"309\" data-end=\"329\">\u0111\u1ed5i h\u00e0ng<\/strong> \u2014 <strong data-start=\"332\" data-end=\"357\">kh\u00f4ng h\u1ed7 tr\u1ee3 tr\u1ea3 h\u00e0ng ho\u00e0n ti\u1ec1n<\/strong> v\u1edbi b\u1ea5t k\u1ef3 l\u00fd do g\u00ec.<br data-start=\"382\" data-end=\"385\" \/>T\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u \u0111\u1ed5i h\u00e0ng ph\u1ea3i tu\u00e2n th\u1ee7 theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau.<\/p><hr data-start=\"443\" data-end=\"446\" \/><h5 data-start=\"448\" data-end=\"477\"><strong data-start=\"454\" data-end=\"477\">\u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i h\u00e0ng<\/strong><\/h5><ul data-start=\"479\" data-end=\"1201\"><li data-start=\"479\" data-end=\"580\"><p data-start=\"481\" data-end=\"580\"><strong data-start=\"481\" data-end=\"508\">\u00c1p d\u1ee5ng \u0111\u1ed5i 01 l\u1ea7n duy nh\u1ea5t<\/strong> gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m \u0111\u1ed5i ph\u1ea3i <strong data-start=\"533\" data-end=\"559\">b\u1eb1ng ho\u1eb7c cao h\u01a1n<\/strong> gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m \u0111\u00e3 mua.<\/p><\/li><li data-start=\"581\" data-end=\"677\"><p data-start=\"583\" data-end=\"677\">Kh\u00e1ch h\u00e0ng ph\u1ea3i cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 <strong data-start=\"606\" data-end=\"638\">video\/h\u00ecnh \u1ea3nh quay ch\u1ee5p<\/strong> khi khui m\u1edf ki\u1ec7n h\u00e0ng <strong data-start=\"654\" data-end=\"674\">c\u00f9ng v\u1edbi bi\u00ean nh\u1eadn mua h\u00e0ng.<\/strong>.<\/p><\/li><li data-start=\"678\" data-end=\"812\"><p data-start=\"680\" data-end=\"812\">S\u1ea3n ph\u1ea9m c\u00f2n <strong data-start=\"701\" data-end=\"723\">nguy\u00ean tr\u1ea1ng th\u00e1i ban \u0111\u1ea7u<\/strong>, bao g\u1ed3m <strong data-start=\"734\" data-end=\"748\">c\u1ea3 nh\u00e3n m\u00e1c th\u01b0\u01a1ng hi\u1ec7u<\/strong> (tag gi\u1ea5y, m\u00e1c d\u1ec7t) <strong data-start=\"778\" data-end=\"802\">v\u00e0 ph\u1ee5 ki\u1ec7n \u0111i k\u00e8m<\/strong> (n\u1ebfu c\u00f3).<\/p><\/li><li data-start=\"813\" data-end=\"919\"><p data-start=\"815\" data-end=\"919\">S\u1ea3n ph\u1ea9m ph\u1ea3i <strong data-start=\"832\" data-end=\"916\">ch\u01b0a qua s\u1eed d\u1ee5ng, kh\u00f4ng gi\u1eb7t t\u1ea9y ho\u1eb7c b\u1ecb t\u00e1c \u0111\u1ed9ng b\u1edfi h\u00f3a ch\u1ea5t, kh\u00f4ng d\u00ednh b\u1ea9n, kh\u00f4ng c\u00f3 m\u00f9i l\u1ea1, kh\u00f4ng b\u1ecb ch\u1ec9nh s\u1eeda v\u00e0 kh\u00f4ng b\u1ecb b\u1ea5t k\u1ef3 h\u01b0 h\u1ecfng n\u00e0o.<\/strong>.<\/p><\/li><li data-start=\"920\" data-end=\"1000\"><p data-start=\"922\" data-end=\"1000\"><strong data-start=\"922\" data-end=\"936\">Ri\u00eang c\u00e1c s\u1ea3n ph\u1ea9m sale<\/strong> v\u00e0 <strong data-start=\"941\" data-end=\"963\">may s\u1ed1 \u0111o<\/strong> s\u1ebd <strong data-start=\"968\" data-end=\"984\">xin ph\u00e9p kh\u00f4ng h\u1ed7 tr\u1ee3<\/strong> \u0111\u1ed5i size\/ \u0111\u1ed5i m\u1eabu.<\/p><\/li><li data-start=\"1001\" data-end=\"1066\"><p data-start=\"1003\" data-end=\"1066\"><strong data-start=\"1003\" data-end=\"1020\">Ph\u00ed giao h\u00e0ng<\/strong> s\u1ebd <strong data-start=\"1025\" data-end=\"1043\">kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i.<\/strong> trong tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i tr\u1ea3<\/p><\/li><li data-start=\"1067\" data-end=\"1201\"><p data-start=\"1069\" data-end=\"1201\">V\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c \u0111\u1eb7t h\u00e0ng tr\u00ean c\u00e1c <strong data-start=\"1095\" data-end=\"1120\">s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/strong> RUE de RUE s\u1ebd tu\u00e2n th\u1ee7 ch\u00ednh s\u00e1ch \u0111\u1ed5i h\u00e0ng h\u00e0ng c\u1ee7a t\u1eebng s\u00e0n.<\/p><\/li><\/ul><hr data-start=\"1203\" data-end=\"1206\" \/><h5 data-start=\"1208\" data-end=\"1245\"><strong data-start=\"1214\" data-end=\"1245\">C\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i h\u00e0ng<\/strong><\/h5><p data-start=\"1247\" data-end=\"1307\">RUE de RUE cam k\u1ebft <strong data-start=\"1265\" data-end=\"1283\">\u0111\u1ed5i h\u00e0ng mi\u1ec5n ph\u00ed:<\/strong> trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p sau:<\/p><ul data-start=\"1308\" data-end=\"1411\"><li data-start=\"1308\" data-end=\"1352\"><p data-start=\"1310\" data-end=\"1352\">N\u1ebfu s\u1ea3n ph\u1ea9m b\u1ecb <strong data-start=\"1325\" data-end=\"1349\">l\u1ed7i k\u1ef9 thu\u1eadt t\u1eeb ph\u00eda nh\u00e0 s\u1ea3n xu\u1ea5t.<\/strong>.<\/p><\/li><li data-start=\"1353\" data-end=\"1411\"><p data-start=\"1355\" data-end=\"1411\">N\u1ebfu RUE de RUE <strong data-start=\"1359\" data-end=\"1394\">giao kh\u00f4ng \u0111\u00fang m\u1eabu m\u00e3\/ m\u00e0u s\u1eafc ho\u1eb7c kh\u00f4ng \u0111\u1ee7 s\u1ed1 l\u01b0\u1ee3ng<\/strong> nh\u01b0 trong \u0111\u01a1n \u0111\u1eb7t h\u00e0ng.<\/p><\/li><\/ul><p data-start=\"1413\" data-end=\"1434\"><strong data-start=\"1413\" data-end=\"1432\">Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng mu\u1ed1n h\u1ed7 tr\u1ee3 \u0111\u1ed5i size:<\/strong><\/p><ul data-start=\"1435\" data-end=\"1581\"><li data-start=\"1435\" data-end=\"1495\"><p data-start=\"1437\" data-end=\"1495\">S\u1ea3n ph\u1ea9m c\u1ea7n \u0111\u1ed5i <strong data-start=\"1452\" data-end=\"1492\">ph\u1ea3i c\u00f2n \u0111\u1ee7 s\u1ed1 l\u01b0\u1ee3ng \u0111\u1ec3 giao.<\/strong>.<\/p><\/li><li data-start=\"1496\" data-end=\"1581\"><p data-start=\"1498\" data-end=\"1581\">Kh\u00e1ch h\u00e0ng t\u1ef1 thanh to\u00e1n <strong data-start=\"1528\" data-end=\"1553\">ph\u00ed v\u1eadn chuy\u1ec3n 2 chi\u1ec1u<\/strong> v\u00e0 chi ph\u00ed ph\u00e1t sinh n\u1ebfu c\u00f3.<\/p><\/li><\/ul><p data-start=\"1583\" data-end=\"1623\"><strong data-start=\"1583\" data-end=\"1621\">Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng mu\u1ed1n \u0111\u1ed5i s\u1ea3n ph\u1ea9m kh\u00e1c so v\u1edbi \u0111\u01a1n \u0111\u1eb7t h\u00e0ng ban \u0111\u1ea7u:<\/strong><\/p><ul data-start=\"1624\" data-end=\"1860\"><li data-start=\"1624\" data-end=\"1706\"><p data-start=\"1626\" data-end=\"1706\">N\u1ebfu s\u1ea3n ph\u1ea9m \u0111\u1ed5i c\u00f3 <strong data-start=\"1648\" data-end=\"1664\">gi\u00e1 tr\u1ecb cao h\u01a1n<\/strong>, ph\u1ea7n <strong data-start=\"1670\" data-end=\"1690\">ch\u00eanh l\u1ec7ch.<\/strong> kh\u00e1ch h\u00e0ng c\u1ea7n ph\u1ea3i thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7<\/p><\/li><li data-start=\"1707\" data-end=\"1790\"><p data-start=\"1709\" data-end=\"1790\">N\u1ebfu s\u1ea3n ph\u1ea9m \u0111\u1ed5i <strong data-start=\"1728\" data-end=\"1746\">c\u00f3 gi\u00e1 tr\u1ecb th\u1ea5p h\u01a1n<\/strong>RUE de RUE <strong data-start=\"1763\" data-end=\"1787\">s\u1ebd kh\u00f4ng ho\u00e0n tr\u1ea3 ph\u1ea7n ch\u00eanh l\u1ec7ch.<\/strong>.<\/p><\/li><li data-start=\"1791\" data-end=\"1860\"><p data-start=\"1793\" data-end=\"1860\">Kh\u00e1ch h\u00e0ng t\u1ef1 thanh to\u00e1n <strong data-start=\"1809\" data-end=\"1835\">ph\u00ed v\u1eadn chuy\u1ec3n 2 chi\u1ec1u<\/strong> v\u00e0 chi ph\u00ed ph\u00e1t sinh n\u1ebfu c\u00f3.<\/p><\/li><\/ul><hr data-start=\"1862\" data-end=\"1865\" \/><h5 data-start=\"1867\" data-end=\"1902\"><strong data-start=\"1873\" data-end=\"1902\">S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ed5i h\u00e0ng<\/strong><\/h5><ul data-start=\"1904\" data-end=\"2280\"><li data-start=\"1904\" data-end=\"1997\"><p data-start=\"1906\" data-end=\"1997\">Tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m <strong data-start=\"1920\" data-end=\"1936\">kh\u00f4ng \u0111\u00e1p \u1ee9ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n \u0111\u1ed5i h\u00e0ng<\/strong> b\u1ecb <strong data-start=\"1940\" data-end=\"1964\">c\u1eaft tag hay b\u1ecb h\u1ecfng do s\u1eed d\u1ee5ng kh\u00f4ng \u0111\u00fang c\u00e1ch,...)<\/strong> RUE de RUE c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i kh\u00f4ng \u0111\u1ed5i h\u00e0ng.<\/p><\/li><li data-start=\"1998\" data-end=\"2090\"><p data-start=\"2000\" data-end=\"2090\">Qu\u00e1 <strong data-start=\"2019\" data-end=\"2042\">48 gi\u1edd k\u1ec3 t\u1eeb khi kh\u00e1ch nh\u1eadn h\u00e0ng<\/strong> n\u1ebfu RUE de RUE kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i v\u1ec1 t\u00ecnh tr\u1ea1ng c\u1ee7a s\u1ea3n ph\u1ea9m, RUE de RUE s\u1ebd coi nh\u01b0 s\u1ea3n ph\u1ea9m <strong data-start=\"2075\" data-end=\"2087\">\u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn.<\/strong>.<\/p><\/li><li data-start=\"2091\" data-end=\"2185\"><p data-start=\"2093\" data-end=\"2185\"><strong data-start=\"2093\" data-end=\"2128\">S\u1ea3n ph\u1ea9m thu\u1ed9c c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, gi\u1ea3m gi\u00e1<\/strong> m\u00e0 kh\u00f4ng c\u00f3 l\u1ed7i t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t s\u1ebd <strong data-start=\"2159\" data-end=\"2182\">kh\u00f4ng \u0111\u01b0\u1ee3c RUE de RUE ch\u1ea5p nh\u1eadn \u0111\u1ed5i h\u00e0ng.<\/strong>.<\/p><\/li><li data-start=\"2186\" data-end=\"2280\"><p data-start=\"2188\" data-end=\"2280\">RUE de RUE c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i <strong data-start=\"2221\" data-end=\"2242\">m\u1ecdi y\u00eau c\u1ea7u \u0111\u1ed5i h\u00e0ng<\/strong> n\u1ebfu kh\u00e1ch h\u00e0ng kh\u00f4ng tu\u00e2n th\u1ee7 theo c\u00e1c quy \u0111\u1ecbnh v\u1ec1 ch\u00ednh s\u00e1ch \u0111\u1ed5i h\u00e0ng c\u1ee7a RUE de RUE.<\/p><\/li><\/ul><hr data-start=\"2282\" data-end=\"2285\" \/><h5 data-start=\"2287\" data-end=\"2310\"><strong data-start=\"2293\" data-end=\"2310\">Th\u1eddi gian quy \u0111\u1ecbnh \u0111\u1ed5i h\u00e0ng<\/strong><\/h5><ul data-start=\"2312\" data-end=\"2538\"><li data-start=\"2312\" data-end=\"2371\"><p data-start=\"2314\" data-end=\"2371\">Kh\u00e1ch h\u00e0ng c\u1ea7n g\u1eedi s\u1ea3n ph\u1ea9m trong v\u00f2ng <strong data-start=\"2347\" data-end=\"2368\">7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng.<\/strong>.<\/p><\/li><li data-start=\"2372\" data-end=\"2443\"><p data-start=\"2374\" data-end=\"2443\">Sau th\u1eddi h\u1ea1n n\u00e0y, RUE de RUE c\u00f3 quy\u1ec1n <strong data-start=\"2408\" data-end=\"2440\">t\u1eeb ch\u1ed1i m\u1ecdi y\u00eau c\u1ea7u \u0111\u1ed5i h\u00e0ng t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/strong>.<\/p><\/li><li data-start=\"2444\" data-end=\"2538\"><p data-start=\"2446\" data-end=\"2538\">Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1ebfn tr\u1ef1c ti\u1ebfp <strong data-start=\"2473\" data-end=\"2485\">\u0111\u1ecba ch\u1ec9 c\u1ee7a RUE de RUE<\/strong> ho\u1eb7c <strong data-start=\"2493\" data-end=\"2505\">\u0111\u1ed5i h\u00e0ng ho\u1eb7c g\u1eedi h\u00e0ng qua c\u00e1c \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n<\/strong> (vui l\u00f2ng li\u00ean h\u1ec7 ch\u00fang t\u00f4i \u0111\u1ec3 \u0111\u01b0\u1ee3c support)<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9007071 elementor-widget elementor-widget-text-editor\" data-id=\"9007071\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5 data-start=\"2545\" data-end=\"2566\"><strong data-start=\"2551\" data-end=\"2566\">*Xin l\u01b0u \u00fd:<\/strong><\/h5><p data-start=\"2568\" data-end=\"2650\">RUE de RUE <strong data-start=\"2579\" data-end=\"2606\">ch\u1ec9 h\u1ed7 tr\u1ee3 \u0111\u1ed5i h\u00e0ng<\/strong> \u2014 <strong data-start=\"2609\" data-end=\"2634\">kh\u00f4ng h\u1ed7 tr\u1ee3 tr\u1ea3 h\u00e0ng ho\u00e0n ti\u1ec1n<\/strong> d\u01b0\u1edbi m\u1ecdi h\u00ecnh th\u1ee9c.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Exchange Policy We only support product exchange \u2014 no returns or refunds under any circumstances.All exchanges must comply with the following conditions. Exchange Conditions One-time exchange only. The new item must be of equal or greater value than the original. Customers must provide clear unboxing photos\/videos along with the purchase receipt. Items must remain in original condition, with all brand tags (paper &amp; woven) and included accessories (if any) intact. Products must be unused, unwashed, free from stains, odors, chemicals, alterations, or any damage. Sale items and custom-made pieces are not eligible for exchange. Shipping fees are non-refundable in case of exchange. For orders placed through third-party platforms (e.g., Shopee, TikTok), we will follow each platform\u2019s specific exchange policy. Cases Eligible for Exchange RUE de RUE offers free exchanges in the following cases: The item has a manufacturing defect. The wrong style, color, or quantity was delivered. Size exchanges: Allowed if the requested size is available in stock. Customers are responsible for two-way shipping fees and any additional costs. Exchanges for a different product: If the new item has a higher value, the price difference must be paid. If the new item is lower in value, the difference will not be refunded. Customers cover both-way shipping fees and any related charges. Non-Exchangeable Products Products with removed tags or damage due to misuse are not eligible for exchange. No feedback within 48 hours of receipt means the product is considered accepted. Discounted or promotional items without manufacturing defects cannot be exchanged. RUE de RUE reserves the right to decline exchanges if the policy conditions are not met. Exchange Time Products must be returned within 7 days of receipt. After this period, RUE de RUE may refuse any exchange requests. Exchanges can be processed in-store or via shipping (please contact us for support). Please Note RUE de RUE only supports exchanges \u2014 no returns or refunds for any reason.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-18466","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ruederue.com\/vi\/wp-json\/wp\/v2\/pages\/18466","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ruederue.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ruederue.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ruederue.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ruederue.com\/vi\/wp-json\/wp\/v2\/comments?post=18466"}],"version-history":[{"count":10,"href":"https:\/\/ruederue.com\/vi\/wp-json\/wp\/v2\/pages\/18466\/revisions"}],"predecessor-version":[{"id":18482,"href":"https:\/\/ruederue.com\/vi\/wp-json\/wp\/v2\/pages\/18466\/revisions\/18482"}],"wp:attachment":[{"href":"https:\/\/ruederue.com\/vi\/wp-json\/wp\/v2\/media?parent=18466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}